Razer deathadder elite support

Common Questions

Do I need to install additional software or drivers to use the Razer DeathAdder V2?

You may use the standard mouse functions by simply plugging the Razer DeathAdder V2 into an available USB port on your computer. However, you will need to install Synapse 3 in order to enable advanced features such as macro recording, profile settings, Chroma lighting customizations, and more.

Will my Razer DeathAdder V2 work on a console (Xbox One, PlayStation, and so on)?

The Razer DeathAdder V2 is designed for PC use. However, as of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. Razer DeathAdder V2 will work with games that have allowed keyboard and mouse input. For these games, the Razer DeathAdder V2 will work with basic functions.

Note: You cannot use a mouse on Home or within the Xbox user interface while navigating the dashboard. You will need to use your controller to configure the mouse. Settings do not support mouse interaction. A mouse will not work in Edge, which already has an on-screen cursor. Visit this page for more information.

How do I change the settings of my Razer DeathAdder V2?

To change the settings of your Razer DeathAdder V2– including changing keybinds, lighting, macros, and other functions, download and install Razer Synapse 3.

What is «On-The-Fly Sensitivity» and how do I configure it?

On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer DeathAdder V2 to enable the feature. If a button has been assigned to «On-The-Fly Sensitivity,» pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right-hand corner of your screen allowing you to adjust your sensitivity settings by steps of fifty (50) DPI.

What is Advanced Lift-off/Landing distance customization? How do I configure it?

With Razer Focus+ Optical Sensor’s Smart Tracking technology, it is able to automatically calibrate itself across different mouse surfaces, ensuring your lift-off distance remains consistent. Smart Tracking allows you to set the lift-off and landing cut-off point to your preferred distance in millimeters, regardless of the surface it is placed on.

To configure, install Synapse 3. Once installed, select the mouse from the Dashboard and go to Calibration > Smart Tracking and drag the slider to the preferred distance setting.

Software

My Razer product does not work at startup after a cold start, what should I do?

Ensure that USB ports are not in hibernation mode.

1. Go to your Windows “Device Manager” and click the + sign next to Universal Serial Bus Controllers. Click on any “Root Hub” and select “Properties.”
2. Click the Power Management tab and ensure that “Allow computer to turn off this device to save power” and proceed to do this under each Root Hub.
3. From the Control Panel and Power Options, select the Hibernation Tab and deselect “Enable hibernate support”.

My Razer product does not work correctly with a specific program or game. What should I do?

Test the device if the issue is persistent in other applications. If the device works fine, then the program is the cause of the issue. If this is the case, feel free to contact Customer Support to report the issue and see if there are any fixes or workarounds for the issue.

What is the difference between «driver» and «firmware» updates in the Razer Support Site?

Drivers are installed onto your computer and allow your computer to communicate with your Razer product. Firmware updates are hardware level codes to be installed directly to the Razer device that can update, fix, or change the functionality of the product.

Where can I find drivers for my Razer product?

You may find your Razer product’s drivers by going to its support page.

To see more general faqs for peripherals, go to the MICE FAQs.

Hardware

Are Razer products available in PS/2 versions? Can I use the products with a USB to PS2 adapter?

Razer products are only available and supported in USB mode only. There are no plans to release a PS/2 version, and they will not function properly using a USB to PS2 adapter.

My DeathAdder Elite is unable to function on a white surface, what can I do?

You might have calibrated the mouse on a different surface. Click «Calibration» in Synapse to Recalibrate the mouse in the white surface or untick the «ON» checkbox to disable Surface Calibration.

My mouse cursor is not moving. How can I fix this?

Try cleaning the sensor using a Q-Tip lightly coated with rubbing alcohol. Let the sensor dry for 5 minutes and try the mouse again.

For mice with surface calibration:

If it still does not work, your sensor may have been improperly calibrated when setting up surface calibration. With the mouse plugged in and flat on your mouse mat, hold down the left-click, right-click, and mouse wheel button for 7 seconds to reset the surface calibration. If this does not work, contact our Support team.

My Razer peripheral will not work properly when used with a KVM switch. What Should be done?

We recommend plugging your Razer product directly into your computer. KVM switches are known to cause interruptions in communications between devices and computers. If your Razer product works when plugged directly into the computer, then it is operating correctly and the issue is most likely due to the KVM switch.

Will my Razer USB computer product work on a console (Xbox360, PS3, and the like)?

Our computer USB products are meant for computer use only and we do not support using them on a PlayStation 3 or Xbox 360 console.

Will my Razer USB peripheral work on a console (Xbox 360, PlayStation, PS3, PS4, Xbox One)?

Our computer USB products are designed for computer use and we do not generally support using them on a console.

However, note that as of 2018, Microsoft has updated Xbox One to support computer keyboards and mice.

Below is the current list of supported Razer devices on computer:

• Razer Turret for Xbox
• Razer Atheris
• Razer Basilisk
• Razer Deathadder Elite
• Razer Lancehead
• Razer Lancehead Tournament Edition
• Razer Mamba Hyperflux
• Razer Naga Trinity
• Razer Mamba Elite
• Razer Mamba Wireless

Hardware

What type of sensor does the Razer DeathAdder V2 have?

The Razer DeathAdder V2 uses the Razer Focus+ 20K Optical Sensor which ensures that even the finest movement of your mouse is tracked with consistency.

What is the difference between the Speedflex cable and braided cable?

Speedflex cable is lighter, softer and creates less drag than braided cable. It has greater flexibility and minimal drag for unhindered swipes, allowing for smooth control during your matches.

What is the difference between optical mouse switches and mechanical mouse switches?

How do I clean my Razer DeathAdder V2?

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer mouse, take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer mouse. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Let the sensor dry for five minutes before attempting to use it.

How will I know which profile I am using?

Synapse 3 will display which profile is selected. If Synapse 3 is not running in the background, the profile indicator at the bottom of your Razer DeathAdder V2 will show the color of the profile selected as seen in the image below:

Troubleshooting

My Razer mouse does not work on my multi-colored mouse pad, what can I do?

This is a common issue for Razer mice with the calibration feature which is designed to function on a surface with a certain level of uniformity. You can either switch off the calibration feature or change to a non-multi colored mouse pad. You can check our mouse mats to find considerable options.

Check your mouse specs to know if it has the calibration feature and if the issue persists, contact our Online Chat Support.

The Auto-Calibration feature is available on specific models of Razer mice. The auto-calibration feature on the mouse is set to «ON» by default. When plugging your mouse into your system, your mouse should be sitting on the surface you want to use your mouse on for it to calibrate properly to that surface. The distance to which you want the mouse to cut off tracking is adjustable through the software package that comes with the mouse.

Note: Check first if your Razer mouse has the Surface Calibration feature before trying anything.

How to use the On-The-Fly sensitivity function on my Razer mouse?

If a button has been assigned with «On-the-fly sensitivity», press and hold it while scrolling up or down, this will pop-up a bar on the bottom right-hand corner of your screen allowing you to adjust the sensitivity settings.

Common Questions

How can I test my Razer Mouse to be sure that the buttons are assigned and working properly?

Open the Customizer and assign button 3 to the number 3 on the keyboard, 4 to 4, and so on. Open Notepad in Windows and click the corresponding buttons to test if they have been bound correctly. If the bindings are not working with a specific game, contact the game publisher.

How do I request replacement parts for my Razer product?

You can check the complete list of our current spare parts and accessories online, but if the item you need is not listed, do not hesitate to contact our Customer Support team.

What are Master Acceleration and Master Sensitivity Control?

Master Acceleration lets you assign the same sensitivity for both the X and Y axis. Master Sensitivity Control allows for fine-tuning of specific X and Y axis sensitivity.

What buttons can I register for macros on Razer mice?

You can set macros to reflect the majority of keyboard keys except for the Windows keys and enhanced function keys. Mouse button presses are not programmable to macros.

What is Chroma Lighting and where can I find out more about it?

Razer Chroma represents more than just a multicolor lighting setup. It opens up limitless personalization options, and you can learn more by visiting the Razer Chroma: Full Spectrum Gaming page.

Troubleshooting

Why does my Razer mouse pointer stutter or freeze?

It is most likely due to a dirty sensor or surface you use your mouse on. Try cleaning the sensor using a Q-tip lightly coated with rubbing alcohol. Let the sensor dry for five minutes and test your mouse. Also clean the surface on which you use the mouse or use a good mouse mat, the Razer Goliathus Chroma for example. If it still does not work, your sensor may have been improperly calibrated when setting up surface calibration. With the mouse plugged in and put flat on your mouse mat, hold down the left-click, right-click, and mouse wheel button for 7 seconds to reset the surface calibration. If the issue persists, contact Razer Support.

My Razer DeathAdder V2 is not working properly when used with a KVM switch. How do I fix this?

We recommend plugging your Razer product directly into your computer. KVM switches are known to cause interruptions in communications between devices and computers. If your Razer mouse works when plugged directly into the computer, then the issue is most likely on the KVM switch.

My Razer Device is not detected in Razer Synapse 3. How do I fix this?

If Synapse 3 just updated and your device is not detected, reboot your PC. Otherwise, check for updates through Settings > About > Check for Updates. If there are no updates detected, try another USB port. If all of the above fails, uninstall Synapse and reboot your PC. Re-install Synapse using the latest installer found here.

Compare with similar items

Product description

Product Description

The Razer DeathAdder is the weapon of choice for gamers seeking a combination of comfort and unbridled gaming precision. Enjoy extended gaming sessions in comfort with its right-handed ergonomic form factor crafted for the world of competitive gaming. When the difference between victory and defeat is determined in between heartbeats, the 3500dpi (dots per inch) Razer Precision 3.5G infrared sensor translates your every movement into frags with pinpoint accuracy.

From the Manufacturer

The Razer DeathAdder is the weapon of choice for gamers seeking a combination of comfort and unbridled gaming precision. Enjoy extended gaming sessions in comfort with its right-handed ergonomic form factor crafted for the world of competitive gaming. When the difference between victory and defeat is determined in between heartbeats, the 3500dpi Razer Precision 3.5G infrared sensor translates your every movement into frags with pinpoint accuracy.

7 foot lightweight, braided fiber cable Scroll wheel with 24 individual click positions Ultra-Large mouse buttons with anti-slip rubber coating Ambient blue glow on mouse logo Gold-Plated USB connector

3500dpi Razer Precision 3.5G infrared sensor 1000Hz Ultrapolling / 1ms response Five independently programmable Hyperesponse buttons On-The-Fly Sensitivity adjustment Always-On mode Ultra-Large non-slip buttons 16-bit ultra-wide data path 60-120 inches per second and 15g of acceleration Zero-Acoustic Ultraslick feet Gold-Plated USB connector Seven-Foot, lightweight, braided fiber cable Approx. size in mm: 128(L) x 70(W) x 42.5(H)

• Razer DeathAdder 3500 dpi Gaming Mouse
• Certificate of Authenticity
• Quick Start Guide
• Master Guide

Razer Lycosa Gaming Keyboard Backlight Illumination Non-slip rubber finish for optimum tactile comfort, fully-programmable keys with macro capability	Razer Megalodon Gaming Headset 7.1 Suround Sound The definitive headset for gamers today, utilizing next-gen technologies and a DSP system with unheard-of power	Razer Megasoma Professional Gaming Mat A hybrid of a hard and a soft mouse mat with a comfortable feel and smooth glide

Вывод

Razer DeathAdder Elite это настоящий пример удачного развития серии. В ней мы можем наблюдать отличное качество сборки с хорошей подгонкой деталей, без скрипов и люфтов. Приятная руке форма и эргономика, выверенная и неизменная на протяжении лет. Порой даже не хочется выпускать ее из рук. Легкий и невесомый кабель дополняет в комфортабельности при использовании. Он не мешает своим присутствием и создается впечатление, что мышка вовсе беспроводная. Да и сенсор не подкачал. Заявленная точность в 99,4% близка к действительности. Работа порадовала отличным контролем и отсутствием каких-либо задержек или срывов курсора. И наблюдая эти изменения в положительную сторону, радует, что компания прислушивается к пожеланиям и исправляет даже самые небольшие недочеты предыдущих версий.

Плюсы:

• Приятная эргономика;
• Выверенный баланс;
• Точный оптический сенсор нового поколения;
• Хорошее качество сборки;
• Двухзонная подсветка;
• Лёгкий провод.

Минусы:

Нет встроенной памяти.

Может не понравиться:

• Съемный хомут для провода;
• Не ощутимое разделение клавиш DPI.

Итоговая оценка: 10 из 10.